Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Falling in love with Curvy Couture’s fit over the Internet can take a couple tries, we get it. 

We'll gladly help you find another size, or refund your purchase altogether, as long as your order is eligible for return:

What items are returnable?

Covid-19 Update: Since we understand that not everyone will be able to safely get to the post office during this unprecedented time, we have extended our return policy to 90 days. Our customers & our employees are our top priority, so please return your items when it is safe for you to do so. Please also understand that during this time there may be delays as we are making sure that those involved in processing the returns are also safe.

  • Items delivered in the last 30 days.
  • Items that are in their original condition and have not been worn, altered or washed
  • Items in their original packaging with all tags attached
  • Items purchased from

What items are non-refundable?

  • All items marked final sale are not eligible for a refund or exchange
  • Sorry, all panties and clearance items are final sale and are not eligible for a refund or exchange
  • Free gifts, giveaways, or promotional items with retail value.
  • Curvy Couture items purchased from an authorized reseller are not eligible for a refund or exchange
  • Items that have previously been exchanged; we only allow one round of exchanges per eligible item per order
  • Shipping fees are non-refundable

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 48 hours.

International Returns Policy

Please contact us with your order number and the item(s) you would like to return for assistance. 

Need help finding the right size to order?

Contact us for a personalized fit recommendation, or even just to talk about how your fit experience was with our intimates —and what you were looking for—we'd love to help you find the perfect piece(s)! 

Contact Us:

Email us at: [email protected]

Call us at: 1-800-722-4442

Monday - Friday 8am - 4pm PST

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